Shipping & Returns Policy

General Shipping

Currently, all items in this shop are ready-to-ship and hand packed by me. All items in my Threadless store are print-to-order and shipping separately.

Items ship within 1 week of order confirmation.

United States Shipping

All stickers are shipped in an envelope with a stamp for the most economical option. This means there is no tracking on stickers when purchased alone. All other items are shipped as a package and will have tracking info.

International Shipping

Shipping is offered using a number of services for international customers. Please select a desired service at check out.

Damaged Packages

If your order arrives damaged, I'm happy to replace your order. Please contact me at support@livelygold.art.

Lost Packages

Sometimes packages can disappear in the mail. Please contact your local post office and ask for help locating the package. If it can't be located, please contact me at support@livelygold.art and I will replace your order.

Returns

I do not currently offer returns or refunds if an order has been delivered. If the order is lost, and you're not interested in a replacement, the order can be refunded.

Customs and VAT

International customers may be subject to import taxes, customs, or fees like the VAT tax. These charges are usually the responsibility of the buyer. If you prefer to pay VAT in advance to avoid the fees upon delivery, please order through my Etsy store.